W.I.N. Wednesday: Some random thoughts and rantings from an old grumpy guy.

If you hate your job, either change your attitude or quit and get a different job. Everyone is hiring. Stop making your fellow employees miserable and pissing off your customers.

If you are going to take a job in the service industry, then strive to be of service to people and do not just go through the motions until your shift is over. If you hate your job, then go back and read the first paragraph.

If you work in the hospitality industry, then strive to be hospitable. If you hate your job, you know what to do.

If you are going to fly on a commercial aircraft then for the 3 minutes it takes the flight attendants to do the safety briefing please shut up, put down your phone or your book, take off your headphones and pay attention to the safety briefing. Then mentally rehearse how many rows forward and backward you need to go to get to the emergency exits. Mentally rehearse undoing your seatbelt in an emergency, it works differently than the seatbelt in your vehicle. Mentally rehearse putting on the oxygen mask and pulling down on the plastic tubing to start the flow of oxygen in an emergency. Do this every flight. It might just save your life and the lives of others on the plane in an emergency.

If the phone call is that important that you have to answer it while you are driving, then safely pull over to the side of the road and have the conversation.

If the phone call is that important that you have to answer it while you are walking through a mall, an airport or any other busy pedestrian area, then step off to the side and find a quiet spot where you will not disturb other people, and then have your call.

There is no reason for you to be texting and driving. Putting other people’s lives at risk for a text message is unacceptable.

If you are a smoker, then find an actual ashtray for your cigarette butts. The roadway is not an ashtray. The sidewalk is not an ashtray. Parking lots are not ashtrays.

If you are going to accept a leadership position, then have the courage to lead. If you are not willing to do the job, then please do not take the position or promotion.

If you are going to violate Rule #2 (No Whining. No Complaining. No Excuses.) please limit it to 5 minutes then move on to finding solutions.

People in the service industry are not servants so if you treat them like they are, please stop.

Every job is important. If you think certain jobs are “beneath you”, first, get over yourself, then go out of your way to be polite to the people who are willing to do those critical jobs and show your appreciation for them. You might not be willing to do that job; be grateful that someone is.

Remember that you can blame, or you can learn, you cannot do both. Stop blaming and focus on learning.

Thanks for letting me rant.

What’s Important Now? If you were offended by anything I wrote, then consider the words of a wise trainer I once heard preface his class by saying, “I am likely going to piss some of you off. Remember, it only hurts if it ought to.”

Take care.

Brian Willis

www.lifesmostpowerfulquestion.com. 

ONE QUESTION BRINGING FOCUS AND CLARITY IN THE CHAOS AND COMPLEXITY OF TODAY'S WORLD.

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